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At Upstream SEND, we are committed to making our services accessible to everyone. This statement outlines our dedication to ensuring that our website meets the accessibility needs of all users.

ACCESSIBILITY STATEMENT

This statement was last updated on [enter relevant date]. We at Upstream SEND are working diligently to make our site, www.upstreamsends.com, accessible to all individuals, including those with disabilities.

What web accessibility is

Web accessibility ensures that everyone, including individuals with disabilities, can navigate and interact with our website easily and effectively. This accessibility is facilitated through various technologies and design practices.

Accessibility adjustments on this site

We have made enhancements to our website in accordance with WCAG 2.1 guidelines, aiming for an AA compliance level. Our site is designed to be compatible with assistive technologies, such as screen readers and keyboard navigation. Our adjustments include:



    Utilizing accessibility tools to identify and rectify potential issues


    Establishing a consistent language setting for the site 


    Organizing content in a logical structure


    Implementing clear headings throughout all pages


    Providing alternative text for images


    Ensuring color combinations meet necessary contrast ratios


    Minimizing motion effects on the site


    Making all multimedia content accessible

We acknowledge partial compliance where third-party content is involved.

Certain pages may depend on external content not controlled by Upstream SEND, which affects accessibility. These pages include: [list the URLs of the pages]. Hence, we declare partial compliance for these sections.

Accessibility arrangements in the organization

Our physical locations are designed to accommodate individuals with disabilities. This includes accessible parking, entrances, restrooms, and service areas. We provide additional services such as assistance for the visually impaired and accessible meeting rooms.

Requests, issues, and suggestions

If you encounter any accessibility challenges on our site or need further assistance, please reach out to our accessibility coordinator:

[Name of the accessibility coordinator]


[Telephone number of the accessibility coordinator]


[Email address of the accessibility coordinator]


[Enter any additional contact details if relevant / available]

“There comes a point where we need to stop just pulling people out of the river. We need to go upstream and find out why they’re falling in.”

Connect With The Upstream Team for First Ripple SEND Support

© 2026 The Upstream Team from The Reading Hut Ltd

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